Refund policy

Cancellation

Unfortunately, as ManCoCo Limited only supply freshly roasted coffee to order, you do not have any statutory rights to cancel an order with us under the Distance Selling Regulations.

Return & Refund Policy

If you are dissatisfied with a product you have purchased it can be returned to us, providing it is not more than 7 days since you received the goods. You will only receive a refund for packets of coffee that have not been opened and for accessories that are in a saleable condition. You will be responsible for the costs of returning the goods to us.

If goods are faulty, or if you receive a product that you did not order, we will provide you with a full refund or replacement provided you notify us within 7 days of receiving the goods. Please contact us via email or phone 0161 237 1916 so that we can arrange suitable collection or return shipping options.

English Law Jurisdiction

Contracts for the purchase of goods through our e-shop will be governed by English Law. Any dispute arising from, or related to, such Contracts shall be subject to the exclusive jurisdiction of the courts of England and Wales.